We process and ship orders Monday through Friday. Orders placed by 12 p.m. EST, Monday through Friday, are normally shipped within 1 to 2 business days. Some items may need to be special ordered; therefore we recommend checking the products availability with your sales representative to ensure proper lead times if and when applicable. Lead times may affect your orders fulfillment and shipment time. Since the majority of the times the shipping means are not done by Advanced POS Technologies directly, some delays in shipping by the freight forwarder or ground carrier may occur which are unfortunately out of our control.
Advanced POS Technologies is not responsible for lost or damaged shipments once they have been dropped off or picked up by a freight forwarder. You must contact the respective shipper and file a claim with them. The option to drop off a shipment to a local shipper may or may not be available depending on distance from the distribution center. If the drop off location is within reasonable distance you will be quoted on a local delivery charge to the location.